Shipping

Shipping

At Sool, We Ship Australia-wide Daily.

General information

  • All items are dispatched Australia wide. Please check remote exclusions.
  • We are committed to fast turn around time. All Items will be dispatched within 24-48 hours of cleared payment.
  • Delivery usually takes 3 to 14 working days to arrive after dispatched depending on your location. Remote areas (postcodes) will require a longer delivery time.
  • All our shipments are 100% trackable. Once you have your tracking number please use it to check the location of your item. *For small items, normally we post by mail depend on areas, tracking number will not be provided.
  • Pickup in store is available. We do not post to PO Boxes, Parcel Lockers or Private/Locked Bags and some Islands.
  • We work with different delivery companies to provide the best service and price.
  • Some remote postcodes can not be delivered too. Please enter your postcode into the Postage and Handling section, this will tell you if the item can be delivered to your post code and the delivery costs.
  • Shipping fees include postage and handling fees.
  • Postage and handling fees are calculated on the size and weight of each product.
  • We do not combine postage and give postage discounts because postage is calculated on size and weight.
  • If you cancel an order after it has been dispatched postage costs are not refundable. You may incur a redelivery/redirection fee.
  • We do not except change of mind returns.
  • Buyer must agree to all the above terms before purchase.

Order tracking

For information regarding tracking your order, see the Track your order page.